Front.com is a collaborative inbox for teams. WhatsApp Business integration improves customer support efficiency.
Centralized communication hub
With WhatsApp Business integrated into Front.com, teams can manage customer chats alongside email in a single inbox. This unification simplifies workflows, allowing agents to assign, tag, or automate responses to WhatsApp messages. Front's collaboration features enable real-time team input for fast resolutions. Analytics track performance and help refine support processes. This integration is ideal for companies seeking a streamlined, team-oriented approach to customer service, combining the immediacy of WhatsApp with the organizational strengths of Front for a cohesive, effective support experience.